The challenge
One of the UK’s largest government organisations needed a manageable way to create collaborative relationships with commercial suppliers. With information buried in contracts that spanned multiple complex documents, the client’s team was struggling to keep track of changes as they happened while keeping commercial suppliers informed. DeliveryBridge was selected as the ideal tool to tackle this ongoing challenge.
The solution
DeliveryBridge was used to bring the client’s contracts up to date, adding changes that had been previously made and providing a single source for truth for the organisation and its suppliers. Complex queries could now be answered in a matter of hours rather than weeks, with changes automated and logged so that everyone could see the latest version of the contract. By delivering greater transparency across the extended team, DeliveryBridge served as an objective and complete solution, creating clarity from a complex document set and enabling more productive collaboration with suppliers.
The results
By using DeliveryBridge to collaborate with commercial suppliers, our client reported it would be able to achieve a 10% saving across its portfolio. Our automation tooling reduced the workload on team projects by 50%, while cutting the time needed to query and understand complex contracts by over 95%. The overall success of this project led to DeliveryBridge outputs being presented at Secretary of State level, and a full enterprise rollout is now being considered.
“Complex queries could now be answered in a matter of hours rather than weeks, with changes automated and logged so that everyone could see the latest version of the contract.”
